NOVSIGHT® Pakistan

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

HOW TO RETURN

  • To start a return, you can contact us at WhatsApp, by leaving us a text message at +92 314 8000 790.
  • If your return is accepted, we’ll send you a return address, to ship us your package.
  • Please avoid using tape, scratching, or writing on the box. Simply put the items back in, repack them, and ship them to us with a tracking ID.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase.

 

You can always contact us for any return question at +92 314 8000 790 (WhatsApp Text Only).

 

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 5 business days have passed since we’ve approved your return, please call us directly at +92 314 8000 790.

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